Frequently Asked Questions
Everything you need to know about your APM Monaco experience.
What materials are used in APM Monaco jewelry?
Our jewelry is handcrafted using high-quality 925 sterling silver. Many of our pieces are also plated with 18k yellow or pink gold and embellished with shimmering cubic zirconia or freshwater pearls.
How long does shipping take and what are the costs?
We offer complimentary express shipping worldwide. Delivery typically takes between 3 to 7 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unworn condition with all security tags attached and original packaging included.
Does my jewelry come with a warranty?
Yes, every APM Monaco piece is covered by a 2-year international warranty from the date of purchase. This covers manufacturing defects but does not include normal wear and tear or accidental damage.
How should I care for my jewelry?
To maintain the brilliance of your pieces, avoid contact with water, perfumes, and lotions. Store your jewelry in its original pouch and clean it gently with a soft polishing cloth.
Can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery in real-time.